Shipping and Processing Policy for THERICHHCOLLECTIONN
Order Processing
Order Confirmation:
Once you place an order with THERICHHCOLLECTIONN, you will receive an order confirmation email. This email will include details of your purchase, an estimated delivery date, and a tracking number once your order has been shipped.
Processing Time:
Orders are typically processed within [2-3] business days. Processing time may vary during peak periods or holidays. Please allow additional time for processing during these times.
Payment Processing:
We use Shopify’s secure payment processing system to handle all transactions. Shopify accepts various payment methods, including credit/debit cards and PayPal. Your payment information is securely encrypted and protected.
Shipping Methods
Shipping Carriers:
We offer shipping via FedEx and USPS. The shipping method you select at checkout will determine the carrier used.
-FedEx: Available for both domestic and international shipments. Delivery times and rates vary depending on your location and the shipping service selected.
- USPS: Available for domestic shipments. Delivery times and rates vary based on the shipping option chosen.
Shipping Rates:
Shipping rates are calculated based on your location, the weight of the package, and the shipping method selected. Rates are displayed at checkout before you finalize your purchase.
Delivery Times:
Delivery times vary based on the shipping method and destination. Estimated delivery times are provided at checkout but are not guaranteed. Shipping times are as follows:
- FedEx: Typically [2-5] business days for domestic shipments and [7-14] business days for international shipments.
- USPS: Typically [3-7] business days for domestic shipments. International shipping times may vary.
Tracking Your Order:
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your shipment through the FedEx or USPS website.
Shipping Restrictions
Domestic Shipping:
We ship to all U.S. states and territories. Some remote locations may have extended delivery times.
International Shipping:
We offer international shipping to select countries. Please note that international shipments may be subject to customs duties, taxes, and other fees, which are the responsibility of the recipient.
Shipping Issues
Lost or Damaged Shipments:
If your package is lost or damaged in transit, please contact us at richhcollection1@gmail.com for assistance. We will work with the carrier to resolve the issue.
Address Errors:
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Returns and Exchanges
Return Policy:
Please refer to our Return Policy [insert link to Return Policy] for information on returns and exchanges.
Return Shipping Costs:
If you are returning an item, you may be responsible for the return shipping costs unless the return is due to an error on our part or a defective item.
Contact Us
If you have any questions about shipping, processing, or your order, please contact us at:
THERICHHCOLLECTIONN
Email: richhcollection1@gmail.com
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